Last Updated Date: March 22, 2022
PLEASE BE AWARE THAT SECTION 13 (DISPUTE RESOLUTION) OF THIS AGREEMENT, BELOW, CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
PLEASE BE AWARE THAT SECTION 2.3 (LECTRIUM COMMUNICATIONS) OF THIS AGREEMENT, BELOW, CONTAINS YOUR OPT-IN CONSENT TO RECEIVE COMMUNICATIONS FROM US, INCLUDING VIA E-MAIL AND CALLS.
1. OBTAINING INSTALLER SERVICES.
1.1 Generally. The Services provides a fully managed service that combines standard pricing, certified electrician services, and smart time management to ensure a single, stress-free charger installation experience. Home Owners interested in a charger installation can receive a quote without an Installer visit. To receive a quote, Home Owners must answer fully and accurately the questionnaire located on the Website. Once the quote is received, Lectrium will provide an estimate of the Services and match the Home Owner to a certified Installer. The fees provided in the quote are subject to change, as determined by the Installer in their own discretion. After Lectrium provides a match, the Installer and Home Owner will collaborate to book an appointment for the Installer Services (each, an “Appointment”).
1.2 Service as a Venue. The Service acts as a venue to enable Home Owners to connect with Installers to provide the Installer Services. INSTALLERS ARE SOLELY RESPONSIBLE FOR THE PROVISION OF THE INSTALLER SERVICES, AND LECTRIUM DOES NOT, AND WILL NOT, PROVIDE ANY DIRECTION OR CONTROL WITH RESPECT TO THE PERFORMANCE OF THE INSTALLER SERVICES. LECTRIUM EXPRESSLY DISCLAIMS ANY REPRESENTATIONS, WARRANTIES, GUARANTEES, PROMISES, COVENANTS OR OTHER ASSURANCES RELATED TO ANY INSTALLER SERVICES. While Lectrium may attempt to confirm the information contained in any Installer’s communication with you, you acknowledge that Lectrium does not control or employ any Installers and therefore cannot verify the accuracy, completeness, truthfulness or timeliness of any such information. In addition, while Lectrium may conduct background checks in connection with certain Installers, the scope of such background checks may be limited and/or such background checks may be out of date. You are solely responsible for confirming the Installer Services with the matched Installer to ensure that they meet your needs and satisfy your requirements, including, without limitation, that they have the skills, education, training, experience, credentials, licenses, and permits necessary and appropriate to provide the Installer Services. THE ENGAGEMENT OF ANY INSTALLER IS AT YOUR SOLE RISK. LECTRIUM DOES NOT ASSUME ANY FIDUCIARY DUTY TO YOU OR ANY OTHER PERSON WITH RESPECT TO THE SERVICES.
1.3 Accessing the Services. As part of the Services, you must provide certain information prompted by the Services (“Registration Data”). You represent and warrant that all Registration Data is current, accurate, truthful and complete, and will update such Registration Data to keep it current accurate, truthful and complete. You represent that you are (i) at least eighteen (18) years old; (ii) of legal age to form a binding contract; and (iii) not a person barred from using the Services, under the laws of the United States, your place of residence or any other applicable jurisdiction. You are responsible for all activities that occur under your use of the Services. If you provide any information that is untrue, inaccurate, not current or incomplete, or Lectrium has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current or incomplete, Lectrium has the right to refuse any and all current or future use of Lectrium Properties (or any portion thereof). You agree not to use the Services if you have been previously removed by Lectrium, or if you have been previously banned from any of the Services.
2. USE OF THE SERVICES AND LECTRIUM PROPERTIES. The Website, the Services, and the information and content available on the Website and the Services (excluding Your Content as defined below) (each, a “Lectrium Property” and collectively, the “Lectrium Properties”) are protected by copyright laws throughout the world.
2.1 Updates. You understand that Lectrium Properties are evolving. As a result, Lectrium may require you to accept updates to Lectrium Properties that you have installed on your computer. You acknowledge and agree that Lectrium may update Lectrium Properties with or without notifying you. You may need to update third-party software from time to time in order to use Lectrium Properties.
2.2 Certain Restrictions. The rights granted to you in the Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit Lectrium Properties or any portion of Lectrium Properties, including the Website; (b) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other Lectrium Properties (including images, text, page layout or form) of Lectrium; (c) you shall not use any metatags or other “hidden text” using Lectrium’s name or trademarks; (d) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of Lectrium Properties except to the extent the foregoing restrictions are expressly prohibited by applicable law; (e) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Website (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (f) except as expressly stated herein, no part of Lectrium Properties may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and (h) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in Lectrium Properties. Any future release, update or other addition to Lectrium Properties shall be subject to the Agreement. Lectrium, its suppliers and service providers reserve all rights not granted in the Agreement. Any unauthorized use of any Lectrium Property terminates the licenses granted by Lectrium pursuant to the Agreement.
2.3 Lectrium Communications. By entering into this Agreement or using Lectrium Properties, you agree to receive communications from us, including via e-mail and calls. Communications from us and our affiliated companies may include but are not limited to: operational communications concerning your Services or the use of Lectrium Properties or confirmation of Appointments and bookings made via Services.
3. RESPONSIBILITY FOR CONTENT.
3.1 Types of Content. You acknowledge that all information, data, materials, text, pictures, images and other content (“Content”) made available via Lectrium Properties, is the sole responsibility of the party from whom such Content originated. This means that you, and not Lectrium, are entirely responsible for all Content that you upload, post, e-mail, transmit or otherwise make available (“Make Available”) through Lectrium Properties (“Your Content”), and that you and the Installers, and not Lectrium, are similarly responsible for all Content that you and they Make Available through Lectrium Properties (“User Content”).
3.2 No Obligation to Pre-Screen Content. You acknowledge that Lectrium has no obligation to pre-screen Content (including, but not limited to, User Content), although Lectrium reserves the right in its sole discretion to pre-screen, refuse or remove any Content. By entering into the Agreement, you hereby provide your irrevocable consent to such monitoring. You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications. In the event that Lectrium pre-screens, refuses or removes any Content, you acknowledge that Lectrium will do so for Lectrium’s benefit, not yours. Without limiting the foregoing, Lectrium shall have the right to remove any Content that violates the Agreement or is otherwise objectionable.
3.3 Storage. Unless expressly agreed to by Lectrium in writing elsewhere, Lectrium has no obligation to store any of Your Content that you Make Available on Lectrium Properties. Lectrium has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of Lectrium Properties.
4.1 Lectrium Properties. Except with respect to Your Content and User Content, you agree that Lectrium and its suppliers own all rights, title and interest in Lectrium Properties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying any Lectrium Properties.
4.2 License to Your Content. Subject to any applicable account settings that you select, you grant Lectrium a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive and fully sublicensable right (including any moral rights) and license to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display Your Content (in whole or in part) for the purposes of operating and providing Lectrium Properties to you and Installers. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Your Content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above. You agree that you, not Lectrium, are responsible for all of Your Content that you Make Available on or in Lectrium Properties.
4.3 Feedback. You agree that submission of any ideas, suggestions, documents, and/or proposals to Lectrium through its suggestion, feedback, wiki, forum, or similar pages (“Feedback”) is at your own risk and that Lectrium has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant to Lectrium a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of Lectrium Properties and/or Lectrium’s business.
5. HOME OWNER CONDUCT. As a condition of use, you agree not to use Lectrium Properties for any purpose that is prohibited by this Agreement or by applicable law. You shall not (and shall not permit any third party) either (a) take any action or (b) Make Available any Content on or through Lectrium Properties that: (i) infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity; (ii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane; (iii) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail; or (iv) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes without Lectrium’s prior written consent.
6. INTERACTIONS WITH INSTALLERS. You are solely responsible for your interactions with any Installers and any other parties with whom you interact; provided, however, that Lectrium reserves the right, but has no obligation, to intercede in such disputes. You agree that Lectrium will not be responsible for any liability incurred as the result of such interactions.
7. FEES AND PAYMENT.
7.1 Payment. You agree to pay all Installer Service fees or charges at the time a fee or charge is due and payable. You must provide Lectrium with a valid credit card (Visa, MasterCard, or any other issuer accepted by us) or Stripe account of a payment provider (“Payment Provider”), or purchase order information, as a condition to signing up for the Services. Your Payment Provider agreement governs your use of the designated credit card or Stripe account, and you must refer to that agreement, not this Agreement, to determine your rights and liabilities. By providing Lectrium with your credit card number or Stripe account and associated payment information, you agree that Lectrium is authorized to immediately invoice you for all fees and charges due and payable to Lectrium hereunder and that no additional notice or consent is required. You agree to immediately notify Lectrium of any change in your billing address or the credit card or Stripe account used for payment hereunder. Lectrium reserves the right at any time to change its prices and billing methods, either immediately upon posting on Lectrium Properties or by e-mail delivery to you.
7.2 Modifications to the Installer Services. You understand that the quote provided is only an estimate for the costs associated with the Installer Service. The fees of the Installer Services are subject to change, as determined by the Installer in their sole discretion. In the event that you provide inaccurate information necessary (e.g., house measurements, electrical box measurements, need for panel upgrade, number of walls to drill) to conduct the Installer Services and the Installer determines, in their sole discretion, that modifications to the Installer Services are needed, any increase in expenses and fees is the sole responsibility of the Home Owner, not Lectrium. Lectrium WILL NOT, AND HAS NO OBLIGATION TO, reimburse you for the increased expenses or fees.
7.3 Taxes. The payments required under Section 5.1 (Payment) of this Agreement do not include any Sales Tax that may be due in connection with the services provided under this Agreement. If Lectrium determines it has a legal obligation to collect a Sales Tax from you in connection with this Agreement, Lectrium shall collect such Sales Tax in addition to the payments required under Section 5.1 (Payment) of this Agreement. If any services, or payments for any services, under the Agreement are subject to any Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to Lectrium, you will be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority, and you will indemnify Lectrium for any liability or expense Lectrium may incur in connection with such Sales Taxes. Upon Lectrium’s request, you will provide it with official receipts issued by the appropriate taxing authority, or other such evidence that you have paid all applicable taxes. For purposes of this section, “Sales Tax” shall mean any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.
7.4 Non-Circumvention. In order for Lectrium to keep bringing you our Services, it is imperative that our users understand and agree that we depend on our users complying with the spirit of these Terms. In particular, we require that all of our Home Owners and Installers make any payments due between then, through our Services. As such, you acknowledge and agree that you will not make any payments, whether directly or indirectly, outside of or, in lieu of, the Services or otherwise circumvent the payment process hereunder.
8. INDEMNIFICATION. You agree to indemnify and hold Lectrium, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a “Lectrium Party” and collectively, the “Lectrium Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any and all of the following: (a) Your Content; (b) your violation of the Agreement; (c) any disputes between you and an Installer or (d) your violation of any applicable laws, rules or regulations. Lectrium reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Lectrium in asserting any available defenses. This provision does not require you to indemnify any of the Lectrium Parties for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Website or any Services provided hereunder. You agree that the provisions in this section will survive any termination of your use of the Services, the Agreement and/or your access to Lectrium Properties.
9. DISCLAIMER OF WARRANTIES AND CONDITIONS.
9.1 As Is. YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF LECTRIUM PROPERTIES IS AT YOUR SOLE RISK, AND LECTRIUM PROPERTIES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. LECTRIUM PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM USE OF THE WEBSITE.
(a) LECTRIUM PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) LECTRIUM PROPERTIES WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF LECTRIUM PROPERTIES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (3) THE RESULTS THAT MAY BE OBTAINED FROM USE OF LECTRIUM PROPERTIES WILL BE ACCURATE OR RELIABLE.
(b) ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH LECTRIUM PROPERTIES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS LECTRIUM PROPERTIES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
(c) THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS. LECTRIUM MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICES.
(d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM LECTRIUM OR THROUGH LECTRIUM PROPERTIES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
9.2 No Liability for Conduct of Third Parties. YOU ACKNOWLEDGE AND AGREE THAT LECTRIUM PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD LECTRIUM PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.
9.3 No Liability for Conduct of Installers. YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH INSTALLERS. YOU UNDERSTAND THAT LECTRIUM DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF INSTALLERS AND THAT LECTRIUM IS NOT AFFILIATED WITH, AND DOES NOT HAVE ANY CONTROL OVER, ANY INSTALLERS. LECTRIUM MAKES NO WARRANTY THAT THE GOODS OR SERVICES PROVIDED BY THIRD PARTIES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.
10. LIMITATION OF LIABILITY.
10.1 Disclaimer of Certain Damages. YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL LECTRIUM PARTIES BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, IN EACH CASE WHETHER OR NOT LECTRIUM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE AGREEMENT OR ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH INSTALLERS, ON ANY THEORY OF LIABILITY, RESULTING FROM: (a) THE USE OR INABILITY TO USE LECTRIUM PROPERTIES; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED; OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH LECTRIUM PROPERTIES; (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (d) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON LECTRIUM PROPERTIES; OR (e) ANY OTHER MATTER RELATED TO LECTRIUM PROPERTIES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY. THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY OF A LECTRIUM PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A LECTRIUM PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A LECTRIUM PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.
10.2 Cap on Liability. TO THE FULLEST EXTENT PROVIDED BY LAW, LECTRIUM PARTIES WILL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (a) THE TOTAL AMOUNT PAID TO LECTRIUM BY YOU IN CONNECTION WITH THE PROJECT GIVING RISE TO SUCH LIABILITY; (b) $100;OR (c) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES. THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF A LECTRIUM PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A LECTRIUM PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A LECTRIUM PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.
10.4 Exclusion of Damages. CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
10.5 Basis of the Bargain. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN LECTRIUM AND YOU.
11. MONITORING AND ENFORCEMENT. Lectrium reserves the right to: (a) remove or refuse to post any of Your Content for any or no reason in our sole discretion; (b) take any action with respect to any of your Content that we deem necessary or appropriate in our sole discretion, including if we believe that such Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of Installers of Lectrium Properties or the public, or could create liability for Lectrium; (c) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; (d) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of Lectrium Properties; and/or (e) terminate or suspend your access to all or part of Lectrium Properties for any or no reason, including without limitation, any violation of this Agreement.
If Lectrium becomes aware of any possible violations by you of the Agreement, Lectrium reserves the right to investigate such violations. If, as a result of the investigation, Lectrium believes that criminal activity has occurred, Lectrium reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. Lectrium is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in Lectrium Properties, including Your Content, in Lectrium’s possession in connection with your use of Lectrium Properties, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Agreement, (iii) respond to any claims that Your Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Lectrium, its users or the public, and all enforcement or other government officials, as Lectrium in its sole discretion believes to be necessary or appropriate.
12. TERM AND TERMINATION.
12.1 Term. The Agreement commences on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use Lectrium Properties, unless terminated earlier in accordance with the Agreement.
12.2 Prior Use. Notwithstanding the foregoing, you hereby acknowledge and agree that the Agreement commenced on the earlier to occur of (a) the date you first used Lectrium Properties or (b) the date you accepted the Agreement, and will remain in full force and effect while you use any Lectrium Properties, unless earlier terminated in accordance with the Agreement.
12.3 Termination of Services by Lectrium. Lectrium may terminate these Terms at any time, with or without notice, including if you have materially breached any provision of the Agreement, or if Lectrium is required to do so by law (e.g., where the provision of the Website or the Services is, or becomes, unlawful), Lectrium has the right to, immediately and without notice, suspend or terminate any Services provided to you. You agree that all terminations for cause shall be made in Lectrium’s sole discretion and that Lectrium shall not be liable to you or any third party for any termination of your access to the Services.
12.4 Termination of Services by You. If you want to terminate the Services provided by Lectrium, you may do so by notifying Lectrium at any time. Your notice should be sent, in writing, to Lectrium’s address set forth below. Termination is effective upon receipt and acknowledgment of your notice to terminate.
12.5 Effect of Termination. Termination of any Service includes removal of access to such Service and barring of further use of the Service. Upon termination of any Service, your right to use such Service will automatically terminate immediately. You understand that any termination of Services may involve deletion of Your Content associated therewith from our live databases. Lectrium will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content. All provisions of the Agreement which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.
12.6 No Subsequent Access. If your ability to access Lectrium Properties or any other Lectrium community is discontinued by Lectrium due to your violation of any portion of the Agreement or for conduct otherwise inappropriate for the community, then you agree that you shall not attempt to access Lectrium Properties or any Lectrium community through use of a different name or otherwise, and you acknowledge that you will not be entitled to receive a refund for fees related to those Lectrium Properties to which your access has been terminated. In the event that you violate the immediately preceding sentence, Lectrium reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.
13. DISPUTE RESOLUTION. Please read the following arbitration agreement in this section (“Arbitration Agreement”) carefully. It requires users to arbitrate disputes with Lectrium and limits the manner in which you can seek relief from us.
13.1 Applicability of Arbitration Agreement. You agree that any dispute, claim, or request for relief relating in any way to your access or use of the Website, to any products sold or distributed through the Website, or to any aspect of your relationship with Lectrium, will be resolved by binding arbitration, rather than in court, except that (a) you may assert claims or seek relief in small claims court if your claims qualify; and (b) you or Lectrium may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall apply, without limitation, to all disputes or claims and requests for relief that arose or were asserted before the effective date of this Agreement or any prior version of this Agreement.
13.2 Arbitration Rules and Forum. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your dispute or claim or request for relief to Lectrium, Inc. c/o Columbia Startup Lab, 175 Varick Street New York, New York 10014. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims, counterclaims, or request for relief under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other disputes shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. If the arbitrator finds that you cannot afford to pay JAMS’s filing, administrative, hearing and/or other fees and cannot obtain a waiver from JAMS, Lectrium will pay them for you. In addition, Lectrium will reimburse all such JAMS’s filing, administrative, hearing and/or other fees for disputes, claims, or requests for relief totaling less than $10,000 unless the arbitrator determines the claims are frivolous.
13.3 Authority of Arbitrator. The arbitrator shall have exclusive authority to (a) determine the scope and enforceability of this Arbitration Agreement and (b) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any assertion that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Lectrium. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and the Agreement (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.
13.4 Waiver of Jury Trial. YOU AND LECTRIUM HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Lectrium are instead electing that all disputes, claims, or requests for relief shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 13.1 (Applicability of Arbitration Agreement) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
13.5 Waiver of Class or Other Non-Individualized Relief. ALL DISPUTES, CLAIMS, AND REQUESTS FOR RELIEF WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that applicable law precludes enforcement of any of this section’s limitations as to a given dispute, claim, or request for relief, then such aspect must be severed from the arbitration and brought into the State or Federal Courts located in the State of California. All other disputes, claims, or requests for relief shall be arbitrated.
13.6 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: email@example.com, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to request a quote, and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
13.7 Severability. Except as provided in Section 13.5 (Waiver of Class or Other Non Individualized Relief), if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.
13.8 Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Lectrium.
13.9 Modification. Notwithstanding any provision in this Agreement to the contrary, we agree that if Lectrium makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing Lectrium at the following address: Lectrium, Inc. c/o Columbia Startup Lab 175 Varick Street New York, New York 10014.
14. THIRD-PARTY SERVICES. Lectrium Properties may contain links to third-party websites (“Third Party Websites”), applications (“Third-Party Applications”) and advertisements for third parties (“Third Party Ads”). When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Ad, we will not warn you that you have left Lectrium Properties and are subject to the terms and conditions (including privacy policies) of another website or destination. Such Third-Party Websites, Third-Party Applications and Third-Party Ads are not under the control of Lectrium. Lectrium is not responsible for any Third-Party Websites, Third-Party Applications or Third-Party Ads. Lectrium provides these Third-Party Websites, Third-Party Applications and Third Party Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Websites, Third-Party Applications or Third-Party Ads, or any product or service provided in connection therewith. You use all links in Third-Party Websites, Third-Party Applications and Third-Party Ads at your own risk. When you leave our Website, this Agreement and our policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Websites, Third-Party Applications, or Third-Party Ads, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.
15. GENERAL PROVISIONS.
15.1 Electronic Communications. The communications between you and Lectrium may take place via electronic means, whether you visit Lectrium Properties or send Lectrium e-mails and/or calls, or whether Lectrium posts notices on Lectrium Properties or communicates with you via e-mail and/or calls. For contractual purposes, you (a) consent to receive communications from Lectrium in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Lectrium provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq. (“E-Sign”).
15.2 Release. You hereby release Lectrium Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of or participation in any Installer Services and any interactions with or conduct of Installers or third-party websites of any kind arising in connection with or as a result of the Agreement or your use of Lectrium Properties (the “Released Claims”). With respect to such Released Claims, you expressly waive any and all rights conferred upon you by any statute or rule of law which provides that a release does not extend to claims which the claimant does not know or suspect to exist in his, her, or its favor at the time of executing the release, which if known by him, her or it must have materially affected his, her, or its settlement with the released party, including the following provisions of California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by a Lectrium Party or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Website or any Services provided hereunder.
15.3 Assignment. The Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Lectrium’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.
15.4 Force Majeure. Lectrium shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes or shortages of transportation facilities, fuel, energy, labor or materials.
15.5 Questions, Complaints, Claims. If you have any questions, complaints or claims with respect to Lectrium Properties, please contact us at: firstname.lastname@example.org. We will do our best to address your concerns. If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.
15.6 Exclusive Venue. To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Lectrium agree that all claims and disputes arising out of or relating to the Agreement will be litigated exclusively in the state or federal courts located in San Mateo County, California.
15.7 Governing Law. THE TERMS AND ANY ACTION RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF CALIFORNIA, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS DOES NOT APPLY TO THE AGREEMENT.
15.8 Choice of Language. It is the express wish of the parties that the Agreement and all related documents have been drawn up in English.
15.9 Notice. Where Lectrium requires that you provide an e-mail address, you are responsible for providing Lectrium with your most current e-mail address. In the event that the last e-mail address you provided to Lectrium is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by the Agreement, Lectrium’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to Lectrium at the following address: Lectrium, Inc., c/o Columbia Startup Lab 175 Varick Street, New York, New York 10014. Such notice shall be deemed given when received by Lectrium by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.
15.10 Waiver. Any waiver or failure to enforce any provision of the Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
15.11 Severability. If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.
15.12 Export Control. You may not use, export, import, or transfer Lectrium Properties except as authorized by U.S. law, the laws of the jurisdiction in which you obtained Lectrium Properties, and any other applicable laws. In particular, but without limitation, Lectrium Properties may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using Lectrium Properties, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use Lectrium Properties for any purpose prohibited by U.S. law, including the development, design, manufacture or production of missiles, nuclear, chemical or biological weapons. You acknowledge and agree that products, services or technology provided by Lectrium are subject to the export control laws and regulations of the United States. You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer Lectrium products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations.
15.13 Consumer Complaints. In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
15.14 Entire Agreement. The Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.